The BPAY option needs to be clearly visible on the bill otherwise we are unable to process it. If your bill has no BPAY option, please make sure that the other payment options are visible on the upload.
Make sure to have the due date and amount owing clearly visible so that your bill can get processed quickly. If it's not visible we may ask you to upload a new file that has it visible.
We are unable to pay your bill if the required payment options have not been provided.