How can we help you today?

My Account

Changing my details
You can change your mobile number, password and email address at any time by logging into your account and selecting ’Settings’. If you need to change somet...
Wed, 12 Feb, 2020 at 11:05 AM
When will my limit increase?
Your approved balance will vary depending on our assessment of your ability to meet payments. This is largely determined by how many bills you've paid ...
Mon, 22 Jun, 2020 at 6:44 PM
Changing or adding a new card
Your account needs to have at least one payment method on file. You can change, update or remove your cards in your account portal under “Settings”. If ...
Fri, 17 Jul, 2020 at 4:20 PM
How do I contact deferit?
Our contact centre is open on business days between 9am to 5:30pm AEST. You can get in touch with us by: email: phone: (02...
Wed, 15 Jul, 2020 at 6:27 PM
I want to delete my account
It's completely free to keep your account open and available for whenever you may need. Please note that if you want to delete your deferit account...
Mon, 22 Jun, 2020 at 6:49 PM