Our mission has always been to help people pay and budget their bills in the easiest and most flexible way and we value everyone who uses the service's honest feedback. While we try to avoid a fee increase whenever we can, our cost of doing business has risen alongside rising prices globally. Given we do not charge interest or late fees, changing the monthly fee is the only way we can maintain the same quality of service. Therefore, from 12AM (AEST) November 1, 2022, the monthly fee will be $9.99 for all active accounts.
We promise this is the last monthly fee increase you will see on your Deferit account and this latest change allows us to deliver even more value for the single fee with new features, rewards programs, and more in the works.
We hope you continue to stay with us and keep us in mind for future bills – we look forward to showing you what we have in store. If you do not want to continue with the new fee you can opt out by repaying any bills you have that are currently active before November 1.
If you have any questions regarding the fee, please get in touch with our friendly Customer Heroes through the link here.